--- title: Mission Critical Conversations | Jon Lunsford description: Jon Lunsford is the director of operations for Schedule Express, a public-safety focused scheduling software developed by former first responders at SafeCities™. He began his public safety career as a communications specialist for a busy multi-discipline, multi-agency emergency communications center. Over the next 10 years, he held several different roles including supervisor, program manager, and operations manager. When he is not developing new product requirements and testing software, he is traveling and SCUBA diving. --- [![Logo_320x60](https://blog.safecitiesco.com/hs-fs/hubfs/Logo_320x60.png?width=321&height=61&name=Logo_320x60.png "Logo_320x60")](https://blog.safecitiesco.com/) - [Home](https://www.schedule-express.com) - [Solutions](https://www.schedule-express.com/solutions/) - [Success Stories](https://www.schedule-express.com/success-stories/) - [About](https://www.schedule-express.com/about/) - [Blog](https://blog.safecitiesco.com/) - [Contact](https://www.schedule-express.com/contact/) - [DIR](https://www.schedule-express.com/dir/) [![SCHEDULE A DEMO](https://no-cache.hubspot.com/cta/default/7837780/995791a5-0a75-4816-b345-10e465949fa4.png)](https://cta-redirect.hubspot.com/cta/redirect/7837780/995791a5-0a75-4816-b345-10e465949fa4) # When to enact a wellness check on an employee [Continue Reading](https://blog.safecitiesco.com/when-to-enact-a-wellness-check-on-an-employee) # Meet Us at APCO 2025 in Baltimore [Continue Reading](https://blog.safecitiesco.com/meet-us-at-apco-2025-in-baltimore) # How We Designed Our Mobile App for Public Safety Personnel [Continue Reading](https://blog.safecitiesco.com/how-we-designed-our-mobile-app-for-public-safety-personnel) - Select a Topic SUBSCRIBE TO OUR BLOG ### Stay up to date ##### Search The Blog - [Blog](https://blog.safecitiesco.com) - / - Author ## Jon Lunsford Jon Lunsford is the director of operations for Schedule Express, a public-safety focused scheduling software developed by former first responders at SafeCities™. He began his public safety career as a communications specialist for a busy multi-discipline, multi-agency emergency communications center. Over the next 10 years, he held several different roles including supervisor, program manager, and operations manager. When he is not developing new product requirements and testing software, he is traveling and SCUBA diving. [mailto:jon.lunsford@safecitiesco.com](mailto:jon.lunsford@safecitiesco.com) ![Picture of Jon Lunsford](https://blog.safecitiesco.com/hubfs/Jon-Lunsford.jpg) #### All Posts from Jon Lunsford [![](https://blog.safecitiesco.com/hubfs/UnderstandingSurroundings.png)](https://blog.safecitiesco.com/tips-for-understanding-your-surroundings-in-case-of-an-emergency) ##### [Tips for understanding your surroundings in case of an emergency](https://blog.safecitiesco.com/tips-for-understanding-your-surroundings-in-case-of-an-emergency) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [First response 101](https://blog.safecitiesco.com/tag/first-response-101) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on December 22, 2022 [![](https://blog.safecitiesco.com/hubfs/SeriesEffectOvertime-1.png)](https://blog.safecitiesco.com/effective-overtime-management-in-public-safety) ##### [Effective overtime management in public safety](https://blog.safecitiesco.com/effective-overtime-management-in-public-safety) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on July 7, 2022 [![](https://blog.safecitiesco.com/hubfs/PSSBuildingBaseSchedule.png)](https://blog.safecitiesco.com/public-safety-scheduling-building-a-base-schedule) ##### [Public Safety Scheduling: Building a Base Schedule](https://blog.safecitiesco.com/public-safety-scheduling-building-a-base-schedule) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on June 9, 2022 [![](https://blog.safecitiesco.com/hubfs/ChangeManagement.png)](https://blog.safecitiesco.com/managing-change-successfully-in-public-safety-agencies) ##### [Managing change successfully in public safety agencies](https://blog.safecitiesco.com/managing-change-successfully-in-public-safety-agencies) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on May 26, 2022 [![](https://blog.safecitiesco.com/hubfs/Series_MixingShifts.png)](https://blog.safecitiesco.com/public-safety-scheduling-mixing-shift-lengths) ##### [Public Safety Scheduling: Mixing Shift Lengths](https://blog.safecitiesco.com/public-safety-scheduling-mixing-shift-lengths) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on May 12, 2022 [![](https://blog.safecitiesco.com/hubfs/Series10Hours-1.png)](https://blog.safecitiesco.com/public-safety-scheduling-10-hour-shifts) ##### [Public Safety Scheduling: 10-Hour Shifts](https://blog.safecitiesco.com/public-safety-scheduling-10-hour-shifts) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on March 17, 2022 [![](https://blog.safecitiesco.com/hubfs/SeriesRotating-3.png)](https://blog.safecitiesco.com/public-safety-scheduling-rotating-shifts) ##### [Public Safety Scheduling: Rotating Shifts](https://blog.safecitiesco.com/public-safety-scheduling-rotating-shifts) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on February 10, 2022 [![](https://blog.safecitiesco.com/hubfs/911toKnow-1.png)](https://blog.safecitiesco.com/what-a-911-telecommunicator-wants-you-to-know) ##### [What a 911 telecommunicator wants you to know](https://blog.safecitiesco.com/what-a-911-telecommunicator-wants-you-to-know) [911](https://blog.safecitiesco.com/tag/911) [First response 101](https://blog.safecitiesco.com/tag/first-response-101) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on January 6, 2022 [![](https://blog.safecitiesco.com/hubfs/IneffectSched-4.png)](https://blog.safecitiesco.com/identifying-and-resolving-the-hidden-costs-and-liabilities-behind-ineffective-scheduling-practices) ##### [The costs and liabilities behind ineffective public safety scheduling](https://blog.safecitiesco.com/identifying-and-resolving-the-hidden-costs-and-liabilities-behind-ineffective-scheduling-practices) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) By [Jon Lunsford](https://blog.safecitiesco.com/author/jon-lunsford) on November 4, 2021 - [NEXT](https://blog.safecitiesco.com/author/jon-lunsford/page/2) #### Submit a Comment ### Articles by public safety experts delivered straight to your inbox. Stay up to date. SUBSCRIBE TO OUR BLOG [![SafeCities Logo](https://blog.safecitiesco.com/hubfs/safecitiesco-footer-logo.svg "SafeCities Logo")](https://www.safecitiesco.com) - [Home](https://www.schedule-express.com/) - [Solutions](https://www.schedule-express.com/solutions/) - [Success Stories](https://www.schedule-express.com/success-stories/) - [About](https://www.schedule-express.com/about/) - [Contact](https://www.schedule-express.com/contact/) Software Support [800.470.6102](tel:8004706102) - - - - © Copyright 2022 SafeCities™ | Schedule Express [![SCHEDULE A DEMO](https://no-cache.hubspot.com/cta/default/7837780/995791a5-0a75-4816-b345-10e465949fa4.png)](https://cta-redirect.hubspot.com/cta/redirect/7837780/995791a5-0a75-4816-b345-10e465949fa4)