Jennifer worked for five years as a telecommunicator, and for 12 years as a shift supervisor. She was a certified training officer, and specialized in urban mutual aid response plans for fire departments. At SafeCities™, Jennifer leads and guides agencies in their transition to Schedule Express. She enjoys Chicago sports, believes dogs make life happier, and will always make you laugh. Jennifer looks forward to working with clients and is especially excited to help take some of the stress out of an already stressful job.