--- title: Mission Critical Conversations | Jennifer Bonilla description: Jennifer worked for five years as a telecommunicator, and for 12 years as a shift supervisor. She was a certified training officer, and specialized in urban mutual aid response plans for fire departments. At SafeCities™, Jennifer leads and guides agencies in their transition to Schedule Express. She enjoys Chicago sports, believes dogs make life happier, and will always make you laugh. Jennifer looks forward to working with clients and is especially excited to help take some of the stress out of an already stressful job. --- [![Logo_320x60](https://blog.safecitiesco.com/hs-fs/hubfs/Logo_320x60.png?width=321&height=61&name=Logo_320x60.png "Logo_320x60")](https://blog.safecitiesco.com/) - [Home](https://www.schedule-express.com) - [Solutions](https://www.schedule-express.com/solutions/) - [Success Stories](https://www.schedule-express.com/success-stories/) - [About](https://www.schedule-express.com/about/) - [Blog](https://blog.safecitiesco.com/) - [Contact](https://www.schedule-express.com/contact/) - [DIR](https://www.schedule-express.com/dir/) [![SCHEDULE A DEMO](https://no-cache.hubspot.com/cta/default/7837780/995791a5-0a75-4816-b345-10e465949fa4.png)](https://cta-redirect.hubspot.com/cta/redirect/7837780/995791a5-0a75-4816-b345-10e465949fa4) # When to enact a wellness check on an employee [Continue Reading](https://blog.safecitiesco.com/when-to-enact-a-wellness-check-on-an-employee) # Meet Us at APCO 2025 in Baltimore [Continue Reading](https://blog.safecitiesco.com/meet-us-at-apco-2025-in-baltimore) # How We Designed Our Mobile App for Public Safety Personnel [Continue Reading](https://blog.safecitiesco.com/how-we-designed-our-mobile-app-for-public-safety-personnel) - Select a Topic SUBSCRIBE TO OUR BLOG ### Stay up to date ##### Search The Blog - [Blog](https://blog.safecitiesco.com) - / - Author ## Jennifer Bonilla Jennifer worked for five years as a telecommunicator, and for 12 years as a shift supervisor. She was a certified training officer, and specialized in urban mutual aid response plans for fire departments. At SafeCities™, Jennifer leads and guides agencies in their transition to Schedule Express. She enjoys Chicago sports, believes dogs make life happier, and will always make you laugh. Jennifer looks forward to working with clients and is especially excited to help take some of the stress out of an already stressful job. [mailto:jennifer.bonilla@safecitiesco.com](mailto:jennifer.bonilla@safecitiesco.com) ![Picture of Jennifer Bonilla](https://blog.safecitiesco.com/hubfs/Jennifer-Bonilla.jpg) #### All Posts from Jennifer Bonilla [![](https://blog.safecitiesco.com/hubfs/FosteringAgency.png)](https://blog.safecitiesco.com/fostering-relationships-with-neighboring-public-safety-agencies) ##### [Fostering relationships with neighboring public safety agencies](https://blog.safecitiesco.com/fostering-relationships-with-neighboring-public-safety-agencies) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Professional insights](https://blog.safecitiesco.com/tag/professional-insights) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on January 19, 2023 [![](https://blog.safecitiesco.com/hubfs/PSSImplementing-4.png)](https://blog.safecitiesco.com/implementing-a-new-schedule-at-your-public-safety-agency) ##### [Implementing a new schedule at your public safety agency](https://blog.safecitiesco.com/implementing-a-new-schedule-at-your-public-safety-agency) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on December 19, 2022 [![](https://blog.safecitiesco.com/hubfs/UnderstandingNeedsV2Final.png)](https://blog.safecitiesco.com/understanding-the-needs-and-requirements-of-a-first-responder) ##### [Understanding the needs and requirements of a first responder](https://blog.safecitiesco.com/understanding-the-needs-and-requirements-of-a-first-responder) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on October 27, 2022 [![](https://blog.safecitiesco.com/hubfs/OvertimevolunteerPost.png)](https://blog.safecitiesco.com/to-work-overtime-or-not-to-work-overtime-a-loaded-question) ##### [To work overtime or not to work overtime, a loaded question](https://blog.safecitiesco.com/to-work-overtime-or-not-to-work-overtime-a-loaded-question) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Professional insights](https://blog.safecitiesco.com/tag/professional-insights) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on September 29, 2022 [![](https://blog.safecitiesco.com/hubfs/PSSTestingANewSchedule.png)](https://blog.safecitiesco.com/public-safety-scheduling-testing-a-new-schedule) ##### [Public Safety Scheduling: Testing a new schedule](https://blog.safecitiesco.com/public-safety-scheduling-testing-a-new-schedule) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on September 1, 2022 [![](https://blog.safecitiesco.com/hubfs/PSSEffectiveTraining.png)](https://blog.safecitiesco.com/effective-training-options-for-the-public-safety-schedule) ##### [Effective training options for the public safety schedule](https://blog.safecitiesco.com/effective-training-options-for-the-public-safety-schedule) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) [Scheduling series](https://blog.safecitiesco.com/tag/scheduling-series) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on August 4, 2022 [![](https://blog.safecitiesco.com/hubfs/Header%20wType-1.png)](https://blog.safecitiesco.com/the-importance-of-crisis-management-planning-for-emergency-responders) ##### [The importance of crisis management planning for emergency responders](https://blog.safecitiesco.com/the-importance-of-crisis-management-planning-for-emergency-responders) [Public safety](https://blog.safecitiesco.com/tag/public-safety) [Industry education](https://blog.safecitiesco.com/tag/industry-education) By [Jennifer Bonilla](https://blog.safecitiesco.com/author/jennifer-bonilla) on December 2, 2021 #### Submit a Comment ### Articles by public safety experts delivered straight to your inbox. 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