Tim Ehlenfeldt is the quality assurance test engineer for Schedule Express, a public-safety focused scheduling software developed by former first responders at SafeCities™. He began his public safety career as an emergency medical technician before dispatching for a state law enforcement agency for seven years. He moved to a multi-discipline consolidated center where he spent the next 12 years in various positions including communicator, trainer, supervisor, and finally training/QA supervisor. When he is not writing test procedures and testing software enhancements, he enjoys the outdoors, traveling, and spending time with his family.